Dear Amy,

I received a call back to come in for a second interview. In my excitement, I failed to get the name of the person I am to see. What should I do?

Congratulations! A second interview means you have a real opportunity to get this job. However, it is important to recover from this mishap by contacting the receptionist to attempt clarification. Make friends with the receptionist by honestly sharing your enthusiasm and requesting their assistance. Do not wait until the day of your interview to arrive and not know who to ask to see. Also, use this call to collect as much information as possible about the interviewer. Be sure to request their title. If possible, try to ascertain their role within the organization.